Caring About the Little Things
At times, your child may need to see a pediatric specialist (such as a surgeon, ENT, orthopedist, or neurologist) for consultation. Our pediatricians will offer recommendations for specialists to meet your child’s specific need. Specialty care offices may handle scheduling referral appointments in different ways. While we try to comply with their procedures for scheduling appointments, we will also make every effort to accommodate you and your child’s needs.
All referrals are subject to health insurance review and approval prior to completion.
To request a refill by phone, please call the office during our scheduled office hours to speak with our staff. Be prepared to tell our staff the name of the medication, strength, dosage, name of your pharmacy, and a phone number where you can be reached if there is a question. Calling during office hours enables us to review your child’s medical record before authorizing a refill.
You will receive a follow-up phone call confirming that the refill request is approved and processed or if additional information is needed.
Controlled medications include those used to treat ADHD/ADD. They include such medications as Adderall, Concerta, and Ritalin. Per federal law, they must be written on prescription paper and signed by the physician. Under no circumstances can they be called into a pharmacy. We are only authorized to write for a one month supply on each prescription. We recommend that these be picked up at the office, but they can be mailed to you at your request. Your child will need to be current on medication follow-up visits in order to receive a prescription.
We are currently accepting new patients. Most major insurances are accepted. Bilingual (Spanish/English) staff available for additional assistance.
We look forward to having a long-term partnership in your child’s health. As an initial step in this process, we invite expectant parents and newcomers to make an appointment to visit our office. This will give you a chance to look around our office and to ask any questions you may have. It is also an opportunity for our staff to learn about your needs. At the visit, you will be able to meet with Dr. Kilby and learn more, free of charge.